Privacy Policy

This Privacy Policy describes how Dime Booth Industries (“Dime Booth Industries,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, make a purchase, or otherwise interact with us (collectively, the “Services”).

By using our website or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

When you:

  • Place an order

  • Create an account (if available)

  • Contact us via email or forms

  • Subscribe to our newsletter or marketing

  • Request support

we may collect:

  • Name

  • Business name (if provided)

  • Shipping and billing addresses

  • Email address

  • Phone number

  • Payment-related information (processed by our payment providers)

  • Order history and purchase details

  • Any other information you choose to provide

b) Automatically Collected Information

When you visit or use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent on each page

  • Referring website or link

  • General location information (based on IP)

This information is typically collected via cookies, pixels, and similar technologies.

c) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate and secure our website

  • Remember your preferences (e.g., cart contents)

  • Analyze website traffic and performance

  • Support marketing and advertising campaigns

You can usually manage or disable cookies via your browser settings. Some features of our website may not function properly if cookies are disabled.

2. How We Use Your Information

We may use your information for purposes including:

  • Order processing and fulfillment – to process payments, ship orders, and provide order updates.

  • Customer support – to respond to questions, provide technical support, and handle warranty or service issues.

  • Account management – if you create an account, to maintain your profile and order history.

  • Improving our website and products – to analyze how visitors use the site and identify areas for improvement.

  • Marketing and communication – to send emails, newsletters, promotional offers, and product updates (you can opt out of marketing at any time).

  • Security and fraud prevention – to help detect and prevent fraudulent or abusive activity.

  • Legal and compliance – to comply with applicable laws, regulations, and legal requests.

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

a) Service Providers

We use trusted third parties to help us operate our business, such as:

  • Website hosting and e-commerce platforms (e.g., Shopify)

  • Payment processors

  • Shipping and logistics providers

  • Email marketing platforms

  • Analytics providers

These service providers are given access to the information they need to perform their services and are generally expected to protect your information and use it only for that purpose.

b) Legal and Safety

We may disclose information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations, court orders, or government requests

  • Protect our rights, property, or safety, or that of our customers or others

  • Investigate or prevent suspected fraud or harmful activities

c) Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

4. Payments

We use third-party payment processors to handle payments (for example, credit card processors, PayPal, etc.). We do not store full payment card details on our own servers.

Your payment information is processed directly by the payment provider, which is responsible for the handling of that data according to its own privacy policy.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Provide our Services

  • Comply with legal and tax obligations

  • Resolve disputes and enforce our agreements

We may retain certain transaction and account information for recordkeeping and legal compliance, even after an account is closed or an order is fulfilled.

6. Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk.

7. Your Choices

a) Marketing Communications

You can opt out of marketing emails at any time by:

b) Cookies

Most web browsers allow you to manage or disable cookies. If you disable cookies, some features of our site may not function as intended.

8. Children’s Privacy

Our website and products are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites.

We encourage you to review the privacy policies of any third-party sites you visit or services you use.

10. Your Rights (California / Other Regions)

Depending on where you live, you may have certain rights regarding your personal information. These may include:

  • The right to request access to the personal information we have about you

  • The right to request correction or deletion of your information (subject to legal exceptions)

  • The right to opt out of certain types of data processing or marketing

  • The right to not be discriminated against for exercising your privacy rights

California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related laws, including:

  • The right to know what categories of personal information we collect, use, and disclose

  • The right to request deletion of your personal information (subject to certain exceptions)

  • The right to opt out of “sale” or “sharing” of personal information (we do not sell your personal information in the traditional sense)

To exercise any applicable rights, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.

11. International Users

Our website is primarily intended for users in the United States. If you access our website from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

Data protection laws in these locations may be different from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

If changes are material, we may also provide additional notice (e.g., by email or a notice on our website). Your continued use of our Services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a privacy-related request, you can contact us at:

Dime Booth Industries
Email: sales@dimeboothindustries.com